Rude Customer Service Complaint Letter Sample

Dear [Recipient’s Name],

I am writing to express my disappointment with the level of customer service I received during my recent visit to your store on [date]. I was shocked by the rude and disrespectful behavior exhibited by one of your employees, [Employee’s Name], towards me.

When I approached [Employee’s Name] with a question about a product, they responded in a condescending tone and made me feel as though my inquiry was unwelcome. Additionally, they proceeded to ignore me when I tried to further explain my concerns, leaving me feeling frustrated and unimportant as a customer.

As someone who has been a loyal customer of your store for many years, I expect to be treated with respect and courtesy. The behavior displayed by [Employee’s Name] during my visit was unacceptable and reflects poorly on your establishment.

I kindly request that you address this issue with [Employee’s Name] and take appropriate measures to ensure that all customers are treated with the professionalism and respect they deserve. I hope that by bringing this matter to your attention, we can prevent similar incidents from occurring in the future.

Sincerely,

[Your Name]