Rebuttal Merchant Chargeback Dispute Letter Sample

Are you looking for a way to effectively dispute a merchant chargeback? Below, you will find a sample letter that can help you craft a compelling rebuttal. Feel free to modify the template to suit your specific situation and needs.

Understanding the Need for Rebuttal Merchant Chargeback Dispute Letter Sample

When faced with a chargeback from a merchant, it can be frustrating and stressful. However, crafting a well-written rebuttal letter can help you present your case effectively and potentially reverse the chargeback decision. Here are some key reasons why having a strong dispute letter is important:

• It allows you to clearly articulate your side of the story.
• It provides evidence and documentation to support your argument.
• It shows the merchant and the issuing bank that you are serious about resolving the dispute.

Sample Rebuttal Merchant Chargeback Dispute Letter

Dear [Recipient’s Name],

I am writing to dispute the chargeback for transaction #[enter transaction number] that was initiated on [enter date]. I believe that the chargeback was made in error, and I would like to provide additional information to support my claim.

Firstly, I have attached copies of the receipt and invoice for the transaction in question. These documents clearly show that the purchase was legitimate and that the services were provided as agreed upon.

Secondly, I would like to point out that the reason provided for the chargeback, [enter reason], is inaccurate. I have evidence to prove that the services were delivered on time and in accordance with the terms of our agreement.

In conclusion, I respectfully request that you review the information provided and reconsider the decision to issue a chargeback. I believe that the evidence presented clearly demonstrates that the chargeback was unwarranted.

Sincerely,

[Your Name]