Merchant Chargeback Dispute Letter Sample

Are you in need of a Merchant Chargeback Dispute Letter Sample to resolve payment disputes with your merchant services provider? Look no further! Below, you will find examples of Merchant Chargeback Dispute Letter Sample that you can use as a template. Feel free to modify these samples to suit your specific situation and ensure a successful resolution.

Understanding the Need for Merchant Chargeback Dispute Letter Sample

When a chargeback occurs, it can be a frustrating and time-consuming process for merchants. Chargebacks are initiated by customers who dispute a transaction on their credit card statement, leading to the reversal of funds from the merchant’s account. In such cases, a well-crafted Merchant Chargeback Dispute Letter can help merchants challenge the chargeback and potentially recover the lost funds. By providing compelling evidence and documentation to support their case, merchants can increase their chances of a successful dispute resolution.

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Example of Merchant Chargeback Dispute Letter Sample:

Dear [Recipient’s Name],

I am writing to dispute the chargeback initiated by your cardholder for transaction ID #123456 on [Date]. Upon reviewing the details of this transaction, I believe that the chargeback was unjustified and request that you reconsider the reversal of funds.

As evidence to support my case, I have attached documentation including the signed sales receipt, shipping confirmation, and communication records with the cardholder. These documents clearly demonstrate that the transaction was legitimate and authorized by the cardholder.

I urge you to review the provided evidence and reverse the chargeback to restore the funds to my account. I strive to maintain a positive relationship with your institution and am committed to resolving this matter amicably.

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Thank you for your prompt attention to this dispute. Should you require any additional information or clarification, please do not hesitate to contact me at [Phone Number] or [Email Address].

Sincerely,

[Your Name]