Are you in need of a Customer Merchant Chargeback Letter Sample? Look no further! In this article, we provide examples of Customer Merchant Chargeback Letter Samples that you can use and modify as needed. These samples will help you communicate effectively with merchants when disputing chargebacks.
Reasons for Customer Merchant Chargeback Letter Sample:
There are various reasons why you may need to use a Customer Merchant Chargeback Letter Sample. Some common pain points include:
- Unauthorized charges on your credit card statement
- Defective or damaged merchandise received
- Services not rendered as promised
- Double billing for the same transaction
Example of Customer Merchant Chargeback Letter Sample:
Dear [Recipient’s Name],
I am writing to dispute a charge on my credit card statement for the amount of $100 dated [Date of Transaction]. I do not recognize this charge and believe it to be unauthorized. I have attached a copy of my credit card statement highlighting the charge in question.
I have contacted your customer service department on [Date of Contact] and was informed that the charge was for [Description of Product/Service]. However, I have never purchased or received any such product or service from your company. Therefore, I kindly request that you investigate this matter and provide a refund for the unauthorized charge.
Please respond to this dispute within 30 days to avoid further escalation. I can be reached at [Your Contact Information] for any additional information you may require to resolve this matter.
Sincerely,
[Your Name]
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