Are you in need of a Credit Card Chargeback Rebuttal Letter Sample to dispute a chargeback on your credit card? Look no further! Below, you will find an example of a Credit Card Chargeback Rebuttal Letter Sample that you can use as a template. Feel free to modify the letter to fit your specific situation and ensure the best chance of success in overturning the chargeback.
Explanation of Credit Card Chargeback Rebuttal Letter Sample
- When a consumer disputes a credit card charge and initiates a chargeback, it can have negative consequences for the merchant.
- Merchants have the right to respond to chargebacks by submitting a rebuttal letter to the credit card company.
- A well-crafted rebuttal letter can help merchants present their case effectively and potentially overturn the chargeback.
- It is important for merchants to provide compelling evidence and explanations in their rebuttal letters to support their position.
Example of Credit Card Chargeback Rebuttal Letter Sample
Dear [Recipient’s Name],
I am writing to dispute the chargeback initiated by [Customer’s Name] on [Date]. The transaction in question, [Transaction Details], was legitimate and fulfilled according to our company’s policies and procedures.
Furthermore, we have evidence to support the validity of the transaction, including [Evidence Details]. We believe that the chargeback was initiated in error and request that you review the evidence provided to overturn the chargeback.
We value our relationship with our customers and strive to provide excellent service. We are confident that the chargeback was unwarranted and hope for a prompt resolution in our favor.
Sincerely,
[Your Name]
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